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Returning Your Device

To return your device, please contact Fisher Wallace at 001-212-688-8100 and speak a Fisher Wallace representative. Alternatively, you may send an email to

Please include a note in your package stating what is wrong with the product and please specify if you would like it repaired or replaced. Please include your contact information.

The customer is responsible for shipping the product to Fisher Wallace. We will cover the cost of repair or replacement, as well as standard ground shipping of the repaired or replaced product to your home or office.

Please use delivery confirmation when returning a device. We are not responsible for a lost package if there is no confirmation that we received it.